Report · 24 August 2026

Is it worth paying someone to manage your website?

Somebody looks after most things a business depends on - the van gets serviced, the books go to the accountant. The website sits oddly in that list: it works for you every day, and in many small businesses nobody looks after it at all. So the question is fair. Is paying someone to manage it money well spent, or another subscription?

The honest answer is that it depends on three things: what the site does for you, who could look after it instead, and what the management actually includes. Bernard sells website management, so read what follows knowing that - and notice that the first section is about when you should not pay.

When you should not pay

If the website is a hobby, a diary, or a place-holder that changes once a year, paying for management is buying a service the site does not need. A simple site-builder plan, or a free page kept tidy, does the job.

If you enjoy the upkeep - some people genuinely do - then the maintenance is not a cost, it is Sunday tinkering, and paying someone would only take a pleasure away. The test is whether the updates actually happen. A site run by an enthusiast is well run; a site everyone means to get to is not.

And if you already pay a platform like Squarespace, much of the landlord work - hosting, updates, security - is in the plan already. Paying a second party to "manage" a managed platform often buys very little. The trade-offs between running it yourself and renting a platform's walls are set out in Squarespace vs WordPress in 2026 - an honest comparison for a small business.

When it is worth paying

It is worth paying when the site brings you customers and nobody in the business wants the second job of maintaining it.

An unmanaged site does not fail loudly. It drifts. The software falls behind on updates and one day something breaks or is broken into. The pages slow down. The opening hours are last year's. And slowly, invisibly, the site stops being found - search engines and the AI assistants people now ask, like ChatGPT, prefer sites that are fast, current and clearly readable, and a drifting site is none of those. You do not get a bill for any of this, which is what makes it expensive: the cost arrives as the customers who never found you.

Weigh the price of management against your own honest numbers: the hours you spend, or the hours you keep meaning to spend, and what one or two found customers are worth to you a year. For a plumber, a potter or a bed-and-breakfast, that arithmetic usually settles it one way or the other in a minute.

The five questions to ask anyone

Website management ranges from bare hosting resold with a markup to a full agency retainer, and the word "managed" is doing different work in each. Before handing your site to anyone - Bernard included - get five answers in writing:

  1. What exactly is included? Hosting, updates, security and backups are the minimum. Is changing your opening hours included, or billed? Is speed their job or yours?
  2. What is the full yearly price, tax included? Not the monthly figure, not the price before VAT. The number that leaves your account in a year.
  3. Whose name is on the web address? Yours, or it is the wrong answer. The domain is your reputation; it must stay registered to you.
  4. How do I leave? A fair answer is: with your content, your address and no fuss. If leaving is difficult, you are not a customer, you are a hostage.
  5. What will you not do? Every honest provider has limits. The ones who claim none are the ones to worry about.

How Bernard answers them

For the record, Bernard's own answers. Included: hosting, upkeep, security and backups, with your site rebuilt clean and fast at the start so people and the search and AI tools that read the web can make sense of every page - the move itself is part of the deal, done carefully, as set out in How to move your website without losing your Google rankings. The price starts at £200 a year for one small site, with £500 and £1,000 tiers for businesses that want more done for them, and whichever number you are quoted is the number you pay - he is not big enough to be charging VAT yet, so nothing is added at the checkout. Your domain and your email stay in your name; he does not sell either, and the keys are yours. Leaving is your right, with your content. And what he will not do: anything he cannot do well. If what you need is not a good fit for him, he says so at the measuring-up, before any money changes hands.

If you are not the one who should be doing this at all

There is a version of this question that is not about money. You can afford someone, you know the site needs attention, and the real problem is that every hour you spend inside it is an hour not spent on the work you are actually good at. If that is you, the five questions above still apply, but the answer you are looking for is not the cheapest one. It is the one where you describe what you want in plain words and it happens, without a ticket queue, a retainer negotiation, or a meeting about a meeting.

Bernard's middle and larger tiers exist for exactly that reader: the site looked after, and a plan for what it should be saying, without you holding the pen. What that costs is on the pricing page, and the measuring-up is free either way.

Whether that arithmetic works for your business is yours to judge, which is the only honest way to end a page like this.


Paste your current address and Bernard will measure up, free, and show you the new place before you decide anything.

Questions people ask

Is it worth paying someone to manage my website?
It is worth it when the site brings you work and nobody in the business has the time or the wish to maintain it - unmanaged sites drift out of date, slow down and quietly stop earning their keep. It is not worth it when the site is a hobby, when you enjoy the upkeep yourself, or when a simple site-builder plan already covers everything you need.
Do I really need someone to manage my website?
It depends on what the site runs on, not on you. A site on an all-in-one platform like Squarespace or Wix already has updates, security and hosting handled inside the plan, so paying someone extra to manage it usually buys very little. A self-hosted site, WordPress above all, genuinely does need somebody doing the updates, backups and security patching, whether that is you, an agency, or a platform you move it to. The honest test: if nobody has touched your site in six months and everything still works, the platform is doing the managing already.
What does website management usually include?
At minimum: hosting, software updates, security and backups - the landlord jobs. Beyond that it varies widely, which is why the question to ask is always what exactly is included, in writing. Content changes, speed, and keeping the site readable to search engines and AI assistants are the parts that vary most between providers.
How much does it cost to have someone manage a website?
There is no standard rate - offers range from bare hosting resold with a markup to full agency retainers, and many are quoted monthly with the yearly total left for you to work out. Whatever the number, get it as a full yearly figure with tax included. Bernard's, for one fixed point of reference, starts at £200 a year all-in with the move included, and runs to £500 or £1,000 a year for businesses that want strategy and content work done alongside the upkeep.
Will I still own my website if someone else manages it?
You should, and it is the first thing to check. Your web address must stay registered in your name, and you should be able to leave with your content. Anyone who wants to own your domain, or makes leaving difficult, is renting you your own reputation.

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