My student email went back to bernard’s wording
Your saved wording is checked again when a student email is about to leave. If it no longer has a required part, Bernard sends his working wording for that notice instead. Your version remains saved so you can repair it.
The prompt
“Check why my [welcome, sign-in, course list or certificate] email used bernard’s wording, and tell me what needs fixing without changing anything.”
Signed in, Get my prompt fills in your site for you. Otherwise press Copy and fill in the [bracketed] parts. First time? Connect your AI to bernard once: Use your own AI (opens in a new tab).
Ask Bernard to check your student emails. He reads the email setup first, then the affected email. The answer distinguishes two causes:
- Your version stopped passing its check. Bernard compares the saved version with today’s rules and names the required part that is missing, such as a private link or receipt. Put that part back, preview the repaired version and approve its new digest.
- Owner wording was paused for every site. This is a short fleet-wide safety switch, not a fault in your copy. Your version remains ready for when the switch returns.
Bernard changed his default
Your version remembers which bernard default it began from. If that default has changed since, Bernard marks it as changed and summarises the difference. He can offer a merge, but the review writes nothing. You decide whether to take that change, keep your version as it is, or return to bernard’s wording.
For the full review, ask Bernard to Check my student emails still work. To make a repair after reading the result, use Change the emails your students get.
Questions people ask
- Did bernard delete my wording?
- No. A fallback leaves your saved version in place. Bernard can show whether it failed a required-part check or whether owner wording was paused for every site. Nothing is changed without your approval.
- What if bernard improved the default after I wrote mine?
- Bernard shows that the default changed and summarises the difference. You can keep yours, take the useful change into yours, or put the email back to bernard’s wording.
- Could a student receive a broken email?
- If your version fails its send-time check, that student gets bernard’s working wording for that one notice instead. The setup read shows the fallback; comparing your saved version with the current rules shows which required part is missing.