How do I…?
Everything on a bernard-hosted site is changed by asking. Tell ChatGPT, Claude or Gemini what you want, and approve the result before it goes live. Find your problem below; each page has the prompt ready to paste.
Your site and what's on it

Start and design a site9
Start a new site, base one on a site you already run, borrow a look you love, or design pages in Claude Design. Moving an old site is only one way in.

I have new work11
New work, new photos, news - get it on the site.

Look & feel14
Fonts, colours, images, layout - change how it looks.
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- What's the 'Built with Bernard' line at the bottom of my site?
- Leave a note on your page for Bernard
- Drag things into a new order
- Make another one just like this section
- Can I just edit the text or swap a photo right there on the page?
- Get a proper icon in the browser tab
- Can visitors search a list on my site?
- Point at exactly what you want changed
- Can I change how the cookie link at the bottom of my pages looks?
- Turn my photos into a gallery

Make it move9
Add animations to your pages - things that appear as people scroll, words that come to life, numbers that count up. Each one is checked before it goes on your site.

Working with images4
Add, crop, swap and choose the photos on your site - your AI does the editing.

Your photos, organised14
Know what you have, where it came from, and what you're allowed to use - so you never lose a photo, or publish one you don't own.
- What is the media library - and what can I do with it?
- My photos are a mess - help me organise them
- Where's that photo of ours - the one from the summer market?
- Am I allowed to use this photo?
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- Download or archive photos from your library
- I want my photos grouped - press shots here, the winter launch there
- License or sell my photos to others
- Where do the files I send Bernard go - and how do I clear them out?
- I've uploaded the same photo twice - clear out my duplicates
- How do I sign off a photo before it's used?
- My photos all have names like 020b253ff7eb.webp and I can't find anything
- How much room does my site have - and what's using it?
- Why won't it let me publish - something about a photo?
- Why won't my video play?

Words & tone6
Say it better - rewrite, shorten, translate.

Blog & articles7
Write, edit and organise posts - your AI does the typing.

Video editing11
Turn the videos you already have into clips, trailers, captions and chapters - Bernard finds the moments and does the cutting; you approve and post.
- What can I do with my videos?
- Captions and transcripts, written for me
- Turn a lesson into a shareable clip
- Break a long lesson into chapters
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- Give my course a trailer
- My video captions have a wrong word or American spelling
- Where do I say that? Search inside my own lessons
- Make a film from footage I already have
- Make a question-and-answer video from my lessons
- Take the umms and long pauses out of a lesson video
- Subtitles in another language - French, German, Spanish

Products & selling18
Keep your shop honest and current - and take payment on your own site.
- Add a new product to my shop page
- Change a price
- Someone bought something - what do I do now?
- My shop says 'opening soon' - why can't people buy yet?
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- Use better product photos
- How do I charge for postage?
- My payout setup is stuck - fix it
- Group my products into collections
- Mark a piece as sold
- Remove a product
- Reorder my shop page
- Run a discount or a sale
- See how sales are going
- Sell a download - a print file, PDF or pattern
- I sell face to face with a card reader. Does bernard replace it?
- Sell something in sizes or colours - and keep the stock honest
- Can I take card payments on my bernard website?
- What will Stripe ask me when I set up payouts?

Courses & teaching29
Sell what you know - build lessons and modules on your own site, no learning platform to run.
- Understand how a course is put together
- Add a lesson to my course
- Put my own video file into a lesson
- Turn one long video into a proper course
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- Add an audio lesson - a podcast, a talk, a voice memo
- Change the same thing in every lesson of my course
- Use the same lesson in two of my courses
- Mark a lesson done when my learner clicks Next, even if they skip part of a video
- Course, library, client hub or handbook - which to choose
- Make a copy of one of my courses
- Make my lesson notes easier to read - fold sections away, add email links, number the steps
- Let people watch one lesson free
- Give clients a private hub of resources
- Give learners files with each lesson
- Put more than one video on the same lesson
- Organise a big course - modules, sub-lessons, many courses
- Put one lesson back to how it was
- Put your staff or member handbook in one private place
- Bernard reads my lessons one at a time and it takes ages
- Remove a lesson from my course
- Share private documents with a document library
- Work out whether bernard suits the way I teach
- Cut the dead air off the start and end of a lesson video
- Turn an Instagram Reel into a course lesson
- Use the videos already on my YouTube or Vimeo
- Use my own teaching material - turn lessons into posts and pages
- Put the video further down the lesson, next to the bit it demonstrates
- Bernard says my lesson video is stuck loading
- Your course page: search and preview

Quizzes6
Test what they learned - quizzes with automatic marking, pass marks and retakes.

Certificates7
Certificates for finishing a course, or for a workshop, an event or an award. How they are given, how they look, and how to fix one.

The Seal5
Get a contract signed: send a client, a supplier or a tutor an agreement, they sign it on one page, and you both keep the signed copy with its proof.

Students & members24
Who gets in and how - selling a course, enrolling people, free courses, membership clubs, and helping a learner who is stuck.
- Sell a course from my own website
- Enrol a student myself - they paid elsewhere
- Give a course away free to grow my list
- Run a membership or paid community - people pay monthly for my courses
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- Change the emails your students get
- Enrol my ThriveCart buyers on my course automatically
- Where the money goes when someone enrols
- Give my students a deadline to finish the course
- Give lots of people access to my courses at once
- Keep my paying members when I move platform
- Bring my students across with the time they have left
- A learner lost their way back in
- Let learners in without accounts or passwords
- Mark a student's lessons complete when they finished offline
- Move my students from Podia, Teachable or Kajabi
- My student email went back to bernard's wording
- Stop selling a course without locking out my learners
- Take a student off a course
- See the welcome email my students get when I enrol them
- Use my teaching to win work instead of selling it
- Email my students a link to all their courses
- Send yourself a student email before your students get it
- Test my course as a student before I sell it
- My community space - where members talk, and how I look after it

Prices and offers18
Every way to price what you teach and sell - one price or several, a term, a member price, a bundle, places, instalments and discount codes - with your whole price list checked before anything changes.
- Every way I can price my courses, memberships and workshops
- Show me all my prices in one place
- Sell one course several ways, at different prices
- Let people use a discount code on a course
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- Charge once, or sell a year of access
- Give people a discount code when they join my membership
- Give a lower bundle price to people who already own one of the courses
- Let people pay for a course or workshop in instalments
- Limit how many people can buy my workshop or course
- Give my members a better price on my courses
- Give a few months of my membership with a course
- Offer my membership monthly or yearly, and change the price
- Move my whole price list from Podia
- Give one person their own discount code, or a code for first-time buyers only
- Help me plan my prices: courses, bundles, a membership and member prices
- Put up my membership price without upsetting the people already paying
- What rules does bernard apply so my prices stay fair?
- Sell several courses together as a bundle

Community forum15
A forum on your own site where your members talk. Who gets in, who moderates, what was said this week, and how to take a post down.
- What is the community forum, and how is it different from the club room?
- How do I let someone into my community?
- What did my members talk about this week?
- How do I take down a post or close a thread?
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- Can each of my courses have its own discussion room?
- Can my members have a forum on my site?
- Can someone help me moderate?
- How do I give my subscribers their own private area?
- How do my members sign in?
- How do I let my whole member list into the forum at once?
- How do I add, rename or tidy the areas in my forum?
- How do I post an announcement to everyone?
- Can some areas of my forum be public and others for paying members only?
- Someone is causing trouble. How do I remove them?
- Who is in my community, and who has gone quiet?

Contacts18
Everyone who buys, joins a course or asks to hear from you, gathered in one place, with a plain record of what they agreed to.
- Where do the people who buy, join or ask end up?
- Manage who can log in to my website
- Who signed up recently?
- When do I need someone's permission to email them?
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- Sign people up for my event, class or workshop
- Tell people when my next course opens
- Can I keep my own details on a contact, like a membership level or a renewal date?
- Can I download my contacts, with who I'm allowed to email?
- Has this person opened anything I sent?
- Can I keep my own details on a company, like its sector or a tier?
- How do I say which company a contact works for?
- Tell another tool when a student finishes a lesson, a course or joins my list
- Let another tool add people to my contacts, tag them or enrol them
- Can I track where each person is - lead, customer, press?
- Trade a PDF for someone's email address
- Upload your buyers or students to Facebook
- How do I know where a contact came from?
- Can I say which of us looks after each contact?

Your brain17
What bernard knows about your business and your sites, and how it looks things up when a job needs them. Your site brain is the first part of your business brain.
- What is Bernard's brain?
- What does bernard know about my business?
- How do I see everything bernard knows about my business?
- How do I correct something bernard has got wrong about my business?
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- I have several websites. How do the brains fit together?
- How do I connect my own AI assistant to my brain?
- What do filled, checked and out of date mean in my brain?
- How do I get bernard to learn about my business?
- How do I get Bernard's brain, and what happens when you switch it on?
- How do I teach bernard about my business?
- How do I undo a change to what bernard knows about my business?
- What is the review and recommendations page in my brain?
- What's the difference between my site brain and my business brain?
- What is the Public Context, and why should I correct it?
- What's in my site brain?
- When does bernard use my brain?
- Who can see my brain?
Bernard at work

Moving in29
Bring what you already built - your site, your courses, your shop - across from wherever it lives now. One page per place you might be leaving, each honest about how the move actually works.
- Move what I already built onto bernard
- Leave WordPress without breaking my email or losing my site
- Leave Squarespace without breaking my domain or email
- Leave Wix when there's no way to export my site
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- What does bernard have for each thing I use in ActiveCampaign?
- Add a new site to my account
- Can I connect my own Claude during the trial?
- Can I have more time on my trial?
- Can I email my list while I'm on a trial?
- Get my Calendly bookings, Typeform answers or Facebook leads into bernard
- Do I have to give a card to start the trial?
- Export my mailing list out of ActiveCampaign
- Keep ActiveCampaign up to date with my students while I move to bernard
- Leave Webflow without the export leaving half my site behind
- Move my mailing list from ActiveCampaign
- Move my Shopify shop across
- Move my Articulate Storyline or Rise course onto my own site
- Move my courses off GrassBlade and WordPress
- Move my courses and site off Kajabi
- Move my courses off LearnDash or WordPress
- Move my courses and members off Podia
- Move my SCORM or xAPI course out of an LMS
- Move my course off Teachable onto my own site
- Move my course off Thinkific onto my own site
- What's the difference between moving my website and moving my domain?
- My signup forms stopped working after the move
- What happens to my unpublished or draft pages when I move?
- What happens when my 14-day trial ends?
- What bernard improves automatically when it moves your site

Something's wrong18
Fix what's out of date or broken - in one ask.
- There's a typo on my site
- A link on my site doesn't work
- My phone number is wrong
- I published, but the site still shows the old version
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- I added the email records but they are not working
- The menu won't open on my phone
- I connected my domain but it's stuck
- My old address is still on the site
- My opening hours have changed
- My page looks fine on my computer but blank on my phone
- Part of my page is blank, or a slideshow does nothing
- I want an old photo taken down
- Remove or change a redirect
- Something looks wrong - can I just show it a picture?
- Can I show Bernard a screen recording of what's wrong?
- Take a whole page down
- Something went wrong and I want to tell someone
- The wrong price is showing

Make it better19
Sharpen what's already there - clearer structure, stronger calls to action, words people search for, FAQs AI assistants quote.
- Make my homepage say what I do in one line
- Add a clear call to action
- Make it obvious how to reach me
- Spell out what makes me different
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- Add reviews and testimonials
- What should I improve first on my site?
- Can people actually reach me, and trust my site?
- I want the same kind of change made on lots of pages
- Make my prices and what's included clear
- Write FAQs that AI assistants will quote
- Guide visitors through my site
- Help AI assistants recommend me
- Put the most important things first
- How do I stop my site looking out of date?
- Work out which reviews to use
- Make my pages easy to skim
- Make my about page tell a story
- Cut the waffle so my point lands
- Use the words people actually search for

Being found21
Help Google and AI assistants understand your site.
- Get my site into Google
- Connect my own web address (domain) to my site
- Get better page titles and descriptions
- How do I help ChatGPT and other AI assistants understand my site?
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- Add an FAQ to a page
- How do I build an FAQ that AI search can use?
- Connect Cloudflare to bernard without giving it control of my DNS
- Connect my domain when I manage it at Cloudflare
- Describe my images for Google
- What do domain names, DNS and nameservers actually mean?
- Does my site have a sitemap?
- Get found by people in my town
- Help Google show my video
- Take my site off Google while I rebuild it
- How Bernard tells Google about my changes
- How many people visited my site?
- How do I make Google and AI search understand my pages?
- Is AI reading my site?
- Move my domain registration to Cloudflare
- Move my domain's DNS to Cloudflare without breaking anything
- Tell search engines my site changed

Peace of mind18
Approvals, undo, cost - how the guardrails work, and how bernard checks your site for you.
- How do I approve or undo changes?
- What does it cost?
- How Bernard checks your site - and what he does about it
- Put it back how it was
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- Add a shop or courses to what I already pay for
- My assistant won't connect to bernard
- Bring back a page I lost
- Can I cancel, and can I get my money back?
- Can I connect more than one AI?
- I want Bernard to fix several things on my list at once
- How do I earn shells?
- I did not get my private website link
- Won't an AI run up a big bill editing my site?
- Is my bernard site hosted on green energy?
- Why won't the AI edit my course or shop pages?
- Can I see what I asked for before?
- Two of us are working on the site at the same time
- What emails does bernard send, and who gets them?

Security & privacy13
Who can get in, what runs on your site, what's tracking your visitors, and what happens to people's data. The versions of the tools your pages load are checked every week.
- Is it safe to let an AI edit my site?
- Make my whole website private for invited people
- What's tracking my visitors on my site?
- What does bernard do with my data, and is it GDPR-compliant?
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- What is the connection key?
- What are cookies, and why does my site need a banner?
- Do I need a cookie banner (and a privacy policy)?
- How do I sign in? I was emailed a code, not a password
- How do I make my bernard sign-in safer with a code from my phone?
- What will bernard do with my mailing list if I hand it over?
- Who can see that I opened this email?
- How does the cookie banner on my site work?
- Can I change the cookies page on my site?

Compliance & accessibility7
Easy for everyone to use and in step with the rules - alt text, readable text, contrast, keyboard use, and the pages the law expects you to have - checked, with a statement you can publish.
- Is my site easy for everyone to use?
- Make my site work with screen readers
- Write good alt text for my images
- Fix text that's hard to read
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Trusted third parties27
Calendars, checkouts, diagrams, chat and analytics from outside companies - only ones bernard has checked, pinned to a known version, switched on by your AI without a line of code, and watched every week.
- Embed a calendar, a diagram, a chart or another tool on my site
- What can my site do with JavaScript?
- Make a flowchart, timeline or process diagram on a page
- Add my own analytics, Facebook pixel or chat tool to my site
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- Add the Facebook (Meta) pixel so I can tell whether my ads are working
- My booking calendar is a blank space
- Can I run my own code on my site?
- Is it safe to let bernard add code to my site?
- Add a Mermaid diagram to my site
- Embed PDFObject document viewer on my site
- Embed Stripe Buy Button on my site
- Embed PayPal hosted buttons on my site
- Embed Calendly booking on my site
- Embed Prism code highlighting on my site
- Embed highlight.js code highlighting on my site
- Embed MathJax equations on my site
- Embed GLightbox image lightbox on my site
- Embed Swiper carousel on my site
- Embed AOS scroll animations on my site
- Embed Chart.js on my site
- Embed Lottie animations on my site
- Embed Giscus comments on my site
- Embed Elfsight widgets on my site
- Embed Trustpilot TrustBox on my site
- Embed Weglot translation on my site
- Embed Cloudflare Turnstile on my site
- Put your HubSpot form on your site

Doing it well11
Best practices your AI should follow - safe changes, fast pages, a healthy site.
- Give my site a health check
- Check my site works on a phone
- Make changes safely
- Keep images small and fast
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Emails that send themselves25
A welcome when someone signs up, a thank-you when they buy, a check-in while they learn - written in your voice, approved by you, sent on time without you.
- How do automatic emails work?
- Welcome a new subscriber automatically
- Thank people after they buy
- Send a greeting when someone fills in a form
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- Ask people for a review after they finish a course
- Change or pause my automatic emails
- Use the same course emails on another version of my course
- Email my students when they reach each point in my course
- Follow up on enquiries automatically
- Get told when a student reaches a point in my course
- Announce to everyone on my waiting list
- My course emails are not reaching students I enrolled by hand or through ThriveCart
- Look after a new student automatically
- Nudge students who have stopped working through my course
- Pause the automatic emails for one student
- Put each student's name and course in my automatic emails
- Can I rebuild my ActiveCampaign automation in bernard?
- Remind people who didn't confirm their signup
- Remind my students before their deadline
- Show a paragraph only to some of my students
- Stop a course email going to a student it no longer fits
- Start automatic emails when I give someone a tag
- Deliver a course by email automatically
- Who actually receives my automatic emails?
- Why did a student get that email, or not get it?

Bernard looks after things for you18
Choose how much Bernard does on his own. Routine fixes are simply done, the rest waits for your yes, and your decisions stay yours.
- How Bernard looks after things for me
- How do I choose what Bernard works towards?
- How much should I let Bernard do on his own?
- What will Bernard never do without asking me first?
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- What does Bernard do with my mailing list on his own?
- What does Bernard do for my shop on his own?
- What does Bernard do for my students on his own?
- Can I change just one thing Bernard does, without changing my whole setting?
- Is it safe to let Bernard do things on his own?
- How do I pause Bernard?
- Where can I see everything Bernard has found and done?
- How do I see what Bernard would do before I let him?
- What has Bernard's work actually achieved?
- How do I stop something before Bernard does it?
- How do I undo something Bernard did on his own?
- What does Bernard fix on his own?
- What happens when Bernard gets something wrong?
- What is my morning email from Bernard?

AI agent automation7
Run your site like a bookshop, not a book - stock, shelves and window kept fresh. Automate Bernard with standing jobs and get a short note when something needs you.

Claude Design4
Design in Claude Design, edit on your real pages. Read a page into an editable design with your true colours and fonts, push changes back element by element, and publish only when you say so.
Reaching people

Getting known21
Become the one AI recommends - show up where people and AI already look, in your own voice, over time. No slop, no instant fixes.
- Your first six weeks: a starter plan
- How does AI decide who to recommend - and how do I become that person?
- How do I make the most of the audience I already have?
- How do I use AI to write without sounding like a robot?
- Why should I keep my name and description the same everywhere?
- How do I build the authority that makes AI trust me?
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- How do I write the guides that make me the go-to expert?
- What should I actually write about?
- What should I post, and where?
- How do I get good on LinkedIn?
- How do I get more from Instagram?
- How do I take part in forums and communities without spamming?
- How do I get more from my mailing list, or start one?
- How do I make a content calendar I'll actually keep?
- How do I turn one idea into a week of content?
- How do I tell if any of this is working?
- How do I actually sell, without being pushy?
- How does email sending work, and do I need my own address?
- How do I get useful insights from my visitor numbers?
- I run several sites - should they link to each other?
- What is E-E-A-T, and does my site have it?

Your marketing4
Run your marketing from Bernard and from your own assistant: your calendar, your people, your campaigns and your forms, joined up rather than installed as a second application.

Email campaigns30
Write one-off news to the people who asked to hear from you - preview the exact email, test it safely and approve the audience before it leaves.
- How do email campaigns work?
- Send an email campaign to my audience
- Preview and test my email campaign before I send it
- Bring my mailing list across from another email tool
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- How do people agree to opens and clicks being recorded?
- Replies to my emails should go to a shared inbox, not my own
- Did my email bring people to my website?
- Make my emails look like my site
- How many campaign emails can I send?
- How does unsubscribing from my emails work?
- Is my email sending healthy?
- Can I see which email sent people to my website?
- Send to one group of my mailing list, not everyone
- Can I see who opened my email?
- A picture in my email shows as a black box or does not appear
- Send the same kind of email without rebuilding it
- Can I send only to people with a certain field, or who opened recently?
- Stop emailing people who never open my emails
- What happens to my lists and tags when I bring my list across?
- How do I tidy my mailing list once a year?
- Undo a mailing list import
- What happened after I sent my email campaign?
- What does my mailing list import report mean?
- When did this person last open an email, click a link, or visit a course?
- Who clicked the link in my email?
- Who is on my do-not-email list, and why?
- Who will receive my email campaign?
- Why are my first emails limited?
- Why can't I send my email campaign?
- When can I email the people I just imported?

Forms & signups5
Capture the people who want to hear from you - signup boxes, waitlists and enquiry forms, wired to your own list or your mailing provider, with consent done properly.

Socials22
Get the word out from one calendar: posts for Instagram, Facebook and LinkedIn, photos that move, this month's newsletter, and posts you wrote in your own Claude or ChatGPT. Nothing goes out until you approve it.
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