How do I…?
Everything on a bernard-hosted site is changed by asking. Tell ChatGPT, Claude or Gemini what you want, and approve the result before it goes live. Find your problem below; each page has the prompt ready to paste.
Your site and what's on it

I have new work11
New work, new photos, news - get it on the site.

Look & feel13
Fonts, colours, images, layout - change how it looks.
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- What's the 'made with bernard' line at the bottom of my site?
- Copy a design you've seen
- Can I just edit the text or swap a photo right there on the page?
- Get a proper icon in the browser tab
- Can visitors search a list on my site?
- Make the text bigger
- Point at exactly what you want changed
- Can I change how the cookie link at the bottom of my pages looks?
- Turn my photos into a gallery

Working with images4
Add, crop, swap and choose the photos on your site - your AI does the editing.

Your photos, organised14
Know what you have, where it came from, and what you're allowed to use - so you never lose a photo, or publish one you don't own.
- What is the media library - and what can I do with it?
- My photos are a mess - help me organise them
- Where's that photo of ours - the one from the summer market?
- Am I allowed to use this photo?
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- Download or archive photos from your library
- I want my photos grouped - press shots here, the winter launch there
- License or sell my photos to others
- Where do the files I send Bernard go - and how do I clear them out?
- I've uploaded the same photo twice - clear out my duplicates
- How do I sign off a photo before it's used?
- My photos all have names like 020b253ff7eb.webp and I can't find anything
- How much room does my site have - and what's using it?
- Why won't it let me publish - something about a photo?
- Why won't my video play?

Words & tone4
Say it better - rewrite, shorten, translate.

Blog & articles7
Write, edit and organise posts - your AI does the typing.

Video editing10
Turn the videos you already have into clips, trailers, captions and chapters - Bernard finds the moments and does the cutting; you approve and post.

Products & selling16
Keep your shop honest and current - and take payment on your own site.
- Add a new product to my shop page
- Change a price
- Someone bought something - what do I do now?
- My shop says 'opening soon' - why can't people buy yet?
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- Use better product photos
- How do I charge for postage?
- My payout setup is stuck - fix it
- Group my products into collections
- Mark a piece as sold
- Remove a product
- Reorder my shop page
- Run a discount or a sale
- See how sales are going
- Sell a download - a print file, PDF or pattern
- Sell something in sizes or colours - and keep the stock honest
- What will Stripe ask me when I set up payouts?

Courses & teaching22
Sell what you know - build lessons and modules on your own site, no learning platform to run.
- Understand how a course is put together
- Add a lesson to my course
- Put my own video file into a lesson
- Turn one long video into a proper course
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- Add an audio lesson - a podcast, a talk, a voice memo
- Change the same thing in every lesson of my course
- Use the same lesson in two of my courses
- Make a copy of one of my courses
- Let people watch one lesson free
- Give learners files with each lesson
- Put more than one video on the same lesson
- Organise a big course - modules, sub-lessons, many courses
- Put one lesson back to how it was
- Remove a lesson from my course
- Work out whether bernard suits the way I teach
- Cut the dead air off the start and end of a lesson video
- Turn an Instagram Reel into a course lesson
- Use the videos already on my YouTube or Vimeo
- Use my own teaching material - turn lessons into posts and pages
- Put the video further down the lesson, next to the bit it demonstrates
- Bernard says my lesson video is stuck loading
- Your course page: search and preview

Quizzes & certificates6
Test what they learned - quizzes with automatic marking, pass marks, retakes and certificates.

Students & members13
Who gets in and how - selling a course, enrolling people, free courses, membership clubs, and helping a learner who is stuck.
- Sell a course from my own website
- Enrol a student myself - they paid elsewhere
- Give a course away free to grow my list
- Run a membership or paid community - people pay monthly for my courses
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- Charge once, or sell a year of access
- Where the money goes when someone enrols
- A learner lost their way back in
- Let learners in without accounts or passwords
- Stop selling a course without locking out my learners
- See the welcome email my students get when I enrol them
- Use my teaching to win work instead of selling it
- Test my course as a student before I sell it
- My community space - where members talk, and how I look after it

Contacts9
Everyone who buys, joins a course or asks to hear from you, gathered in one place, with a plain record of what they agreed to.
Bernard at work

Moving in24
Bring what you already built - your site, your courses, your shop - across from wherever it lives now. One page per place you might be leaving, each honest about how the move actually works.
- Move what I already built onto bernard
- Leave WordPress without breaking my email or losing my site
- Leave Squarespace without breaking my domain or email
- Leave Wix when there's no way to export my site
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- Can I connect my own Claude during the trial?
- Can I have more time on my trial?
- Can I email my list while I'm on a trial?
- Do I have to give a card to start the trial?
- Export my mailing list out of ActiveCampaign
- Leave Webflow without the export leaving half my site behind
- Move my mailing list from ActiveCampaign
- Move my Shopify shop across
- Move my Articulate Storyline or Rise course onto my own site
- Move my courses off GrassBlade and WordPress
- Move my courses and site off Kajabi
- Move my courses off LearnDash or WordPress
- Move my courses and members off Podia
- Move my SCORM or xAPI course out of an LMS
- Move my course off Teachable onto my own site
- Move my course off Thinkific onto my own site
- My signup forms stopped working after the move
- What happens to my unpublished or draft pages when I move?
- What happens when my 14-day trial ends?
- What bernard improves automatically when it moves your site

Something's wrong17
Fix what's out of date or broken - in one ask.
- There's a typo on my site
- A link on my site doesn't work
- My phone number is wrong
- I published, but the site still shows the old version
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- My booking calendar is a blank space
- I added the email records but they are not working
- The menu won't open on my phone
- I connected my domain but it's stuck
- My old address is still on the site
- My opening hours have changed
- My page looks fine on my computer but blank on my phone
- Part of my page is blank, or a slideshow does nothing
- I want an old photo taken down
- Something looks wrong - can I just show it a picture?
- Take a whole page down
- Something went wrong and I want to tell someone
- The wrong price is showing

Make it better16
Sharpen what's already there - clearer structure, stronger calls to action, words people search for, FAQs AI assistants quote.
- Make my homepage say what I do in one line
- Add a clear call to action
- Make it obvious how to reach me
- Spell out what makes me different
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- Add reviews and testimonials
- Make my prices and what's included clear
- Write FAQs that AI assistants will quote
- Guide visitors through my site
- Help AI assistants recommend me
- Put the most important things first
- How do I stop my site looking out of date?
- Make my pages easy to skim
- Make my about page tell a story
- Fix text that's hard to read
- Cut the waffle so my point lands
- Use the words people actually search for

Being found20
Help Google and AI assistants understand your site.
- Get my site into Google
- Connect my own web address (domain) to my site
- Get better page titles and descriptions
- How do I help ChatGPT and other AI assistants understand my site?
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- Add an FAQ to a page
- How do I build an FAQ that AI search can use?
- Connect Cloudflare to bernard without giving it control of my DNS
- Connect my domain when I manage it at Cloudflare
- Describe my images for Google
- What do domain names, DNS and nameservers actually mean?
- Does my site have a sitemap?
- Get found by people in my town
- Take my site off Google while I rebuild it
- How Bernard tells Google about my changes
- How many people visited my site?
- How do I make Google and AI search understand my pages?
- Is AI reading my site?
- Move my domain registration to Cloudflare
- Move my domain's DNS to Cloudflare without breaking anything
- Tell search engines my site changed

Peace of mind24
Approvals, undo, safety, cost - how the guardrails work, and how bernard checks your site for you.
- Is it safe to let an AI edit my site?
- How do I approve or undo changes?
- What does it cost?
- Put it back how it was
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- What is the connection key?
- Add a shop or courses to what I already pay for
- My assistant won't connect to bernard
- Can I cancel, and can I get my money back?
- Can I connect more than one AI?
- What are cookies, and why does my site need a banner?
- Do I need a cookie banner (and a privacy policy)?
- How Bernard checks your site - and what he does about it
- Won't an AI run up a big bill editing my site?
- Is my bernard site hosted on green energy?
- Why won't the AI edit my course or shop pages?
- Can I see what I asked for before?
- How do I sign in? I was emailed a code, not a password
- Two of us are working on the site at the same time
- What will bernard do with my mailing list if I hand it over?
- What emails does bernard send, and who gets them?
- What's tracking my visitors on my site?
- How does the cookie banner on my site work?
- Can I change the cookies page on my site?
- What does bernard do with my data, and is it GDPR-compliant?

Doing it well13
Best practices your AI should follow - safe changes, fast pages, a healthy site.
- Give my site a health check
- Check my site works on a phone
- Make changes safely
- Keep images small and fast
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- Don't break links when changing pages
- Is my site easy for everyone to use?
- A picture already on my site is too big and slowing it down
- One page keeps going wrong every time I change it
- Is my site carrying dead weight?
- Talk instead of type - dictate your changes
- Keep the page structure tidy
- Why does my bernard site load faster?
- Write good alt text for my images

Emails that send themselves11
A welcome when someone signs up, a thank-you when they buy, a check-in while they learn - written in your voice, approved by you, sent on time without you.
- How do automatic emails work?
- Welcome a new subscriber automatically
- Thank people after they buy
- Send a greeting when someone fills in a form
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AI agent automation6
Run your site like a bookshop, not a book - stock, shelves and window kept fresh. Automate Bernard with standing jobs and get a short note when something needs you.
Reaching people

Getting known24
Become the one AI recommends - show up where people and AI already look, in your own voice, over time. No slop, no instant fixes.
- Your first six weeks: a starter plan
- How does AI decide who to recommend - and how do I become that person?
- How do I make the most of the audience I already have?
- How do I use AI to write without sounding like a robot?
- Why should I keep my name and description the same everywhere?
- How do I build the authority that makes AI trust me?
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- How do I write the guides that make me the go-to expert?
- What should I actually write about?
- What should I post, and where?
- How do I get good on LinkedIn?
- How do I get more from Instagram?
- How do I take part in forums and communities without spamming?
- How do I get more from my mailing list, or start one?
- How do I make a content calendar I'll actually keep?
- How do I turn one idea into a week of content?
- How do I tell if any of this is working?
- How do I actually sell, without being pushy?
- Add the Facebook (Meta) pixel so I can tell whether my ads are working
- Add my own analytics, Facebook pixel or chat tool to my site
- Emails to my customers should come from my own address
- How do I get useful insights from my visitor numbers?
- I run several sites - should they link to each other?
- Post a video Bernard made to Instagram or LinkedIn
- What is E-E-A-T, and does my site have it?

Email campaigns22
Write one-off news to the people who asked to hear from you - preview the exact email, test it safely and approve the audience before it leaves.
- How do email campaigns work?
- Send an email campaign to my audience
- Preview and test my email campaign before I send it
- Bring my mailing list across from another email tool
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- How do people agree to opens and clicks being recorded?
- Make my emails look like my site
- How many campaign emails can I send?
- How does unsubscribing from my emails work?
- Is my email sending healthy?
- Send to one group of my mailing list, not everyone
- Can I see who opened my email?
- Send the same kind of email without rebuilding it
- What happens to my lists and tags when I bring my list across?
- How do I tidy my mailing list once a year?
- Undo a mailing list import
- What happened after I sent my email campaign?
- What does my mailing list import report mean?
- Who clicked the link in my email?
- Who is on my do-not-email list, and why?
- Who will receive my email campaign?
- Why can't I send my email campaign?
- When can I email the people I just imported?

Forms & signups3
Capture the people who want to hear from you - signup boxes, waitlists and enquiry forms, wired to your own list or your mailing provider, with consent done properly.
