Part of my page is blank, or a slideshow does nothing
You look at a page and something is simply missing. A wide band of empty white where the prices should be. A slideshow that's just two arrows and nothing in between. The same testimonial three times in a row.
This is one of the more unsettling things to find on a moved site, because it looks like content was lost. It wasn't. Every word is still in the page — it's just never being shown.
Why it happens
Your old site ran small pieces of code in the visitor's browser: fade this in as they scroll, slide to the next image, open this panel when they click that tab. bernard doesn't carry that code across, because code from an old site is the main way a moved site can become unsafe.
Almost everything survives that trade fine. But anything that started hidden and waited for code to reveal it stays hidden, because the cue never comes. Hence a section that renders as blank space, while its text sits in the page the whole time.
What to ask
Describe what you can see and let your AI check the whole site:
Something on my courses page looks wrong — there's a big blank gap where the prices should be. Check the whole site for content that isn't showing because of the move, tell me every page it affects, and fix the ones you can.
Two things matter in that ask. Describe the symptom, not the cause — "a blank gap where the prices should be" is exactly right, and you don't need to know why. And ask for the whole site, because the page you noticed is rarely the only one affected.
What comes back
Your AI can tell hidden content apart from the other things the move breaks, and they're fixed differently:
- Content that never appears — sections, prices, whole hero areas. This is the common one, and it's a single fix your AI applies across every affected page at once.
- Slideshows and carousels — need a decision from you: lay the images out as a row or grid, or keep the first one.
- Tabs showing all at once — the source of mysterious repetition. Becomes a simple list you can expand, or one kept panel.
- Pop-ups that never open — worth checking first, because a form sealed inside one is invisible to every visitor.
Everything happens on a preview first, and nothing reaches your live site until you approve it.
Worth doing once, properly
If you've found this on one page, ask your AI to check the lot. Hidden content doesn't announce itself — nobody complains about a section they never saw — so it tends to sit there for months on the pages you don't visit. One sweep across the whole site costs you a single ask and usually turns up pages you'd have had no reason to open.
The prompt
“Something on [the page] looks wrong — [describe what you see, e.g. a big blank gap where the prices should be]. Check the whole site for content that isn't showing because of the move, tell me every page it affects, and fix the ones you can. Show me before it goes live.”
The [bracketed] parts are yours to fill in. First time? Connect bernard to your AI over MCP — a one-time setup in bernard → your site → Use your own AI — then paste the prompt above.
Questions people ask
- Why would a section be blank when the words are still in the page?
- Because the old site faded it in as you scrolled, using code that bernard doesn't carry over. Without that code the section never gets its cue to appear, so it sits there invisible — the words are all still in the page, they're just never shown. Your AI can switch them back on across the whole site in one go.
- Is my content lost?
- No. Nothing was deleted in the move — this is content that's present but never made visible. That's why the fix is quick and why nothing has to be retyped.
- Why does the same testimonial appear three times now?
- It was a tabbed panel on the old site — click a name, see that person's quote. Tabs need code to switch between them, so without it every panel shows at once and reads as repetition. Ask your AI to turn it into a list, or to keep one and drop the rest.
- My slideshow is just arrows and empty space.
- Slideshows need code to move between slides, so a moved one has nothing to show. Your AI can lay the images out as a simple row or grid instead — usually better anyway, since visitors see everything at once rather than one slide at a time.
- There was a pop-up with my enquiry form in it and now nothing happens.
- Pop-ups can't open on a moved site, which means anything inside one is unreachable — and it's very often the only contact form. Worth checking early: ask your AI to move the form onto the page itself.
- How do I know if this is affecting pages I haven't looked at?
- That's exactly what to ask. Your AI checks every page at once rather than the one you noticed, and tells you which pages are affected and what's wrong on each — it's common for this to be quietly affecting pages nobody has opened in months.
- Will fixing it change how the site looks?
- Only by making hidden things visible. You'll see it on a preview and approve before anything goes live, and you can put it back if you don't like it.