Remove a product
A product you no longer make — or no longer want to be asked about — shouldn't sit on your shop page collecting enquiries you have to turn down. On a bernard-hosted site you remove it by asking.
How it works
- Tell Bernard. Log in, open your site, and say which product to remove — or use the prompt below.
- Or use your own AI. Prefer ChatGPT, Claude or Gemini? Connect it once in Use your own AI (a one-time MCP setup), then ask there — same result.
- Approve. Either way you get a preview. Check the page looks right without it, press Approve, and it's live.
If you're not sure it's gone forever, don't delete — go gentler. Mark it sold (Mark a piece as sold) if it found a buyer, or on House with a Shop ask to hide it: off sale, invisible to buyers, but kept whole and back on the shelves in one ask. The same idea protects your courses (Stop selling a course without locking out my learners).
The prompt
“Remove [the product name] from my shop page, and tidy the layout so there's no gap where it was.”
The [bracketed] parts are yours to fill in. First time? Connect bernard to your AI over MCP — a one-time setup in bernard → your site → Use your own AI — then paste the prompt above.
Questions people ask
- How do I remove a product from my website?
- If your site is hosted with bernard, say which product to remove — to Bernard in your dashboard, or to the AI you already use, ChatGPT, Claude or Gemini. It comes off your shop page and you see a preview; nothing goes live until you press Approve.
- Is the product gone for good once I remove it?
- No. On House with a Shop you can hide a product — off sale but kept, ready to bring back — or archive it for good. And bernard keeps a full year of history, so even a removed page can be put back exactly as it was.
- Will removing a product break anything else on the page?
- The whole entry comes out and the surrounding layout is checked, and you see the result on the preview before approving. If anything looks off, reject it and ask again.