Mark a piece as sold
Selling a piece is the good news; the awkward bit is that your website doesn't know yet, and the next person to want it is about to be disappointed. On a bernard-hosted site you mark it sold by asking.
How it works
- Tell Bernard. Log in, open your site, and say which piece has sold — or use the prompt below.
- Or use your own AI. Prefer ChatGPT, Claude or Gemini? Connect it once in Use your own AI (a one-time MCP setup), then ask there — same result.
- Approve. Either way you get a preview. Check the piece reads the way you want, press Approve, and it's live.
On House with a Shop this does more than change a label: the buy button greys out so a sold piece can't be paid for twice, and the invisible markup behind the page flips to SoldOut, telling search engines and AI assistants the honest state of your shelves. If the piece comes in sizes or colours, you can sell out one combination at a time — "the large blacks have gone" greys out just those, while the rest sell on (Sell something in sizes or colours — and keep the stock honest).
Sold work is good marketing — a shop page with a few sold labels tells visitors your work moves. Ask for a label rather than removal unless you'd rather the piece disappeared (Remove a product).
The prompt
“Mark [the piece name] as sold on my shop page — keep it visible, clearly labelled as sold.”
The [bracketed] parts are yours to fill in. First time? Connect bernard to your AI over MCP — a one-time setup in bernard → your site → Use your own AI — then paste the prompt above.
Questions people ask
- How do I mark an item as sold on my website?
- If your site is hosted with bernard, say which piece has sold — to Bernard in your dashboard, or to the AI you already use, ChatGPT, Claude or Gemini. Your shop page updates, and nothing goes live until you approve it on a preview page.
- What does 'sold' actually change on a shop with checkout?
- It's a stock state, not a sticker. The buy button greys out so nobody can pay for it, and the page's machine-readable markup flips to SoldOut — so Google and AI assistants stop advertising the piece as buyable too.
- Should I remove a sold piece or label it as sold?
- Keeping sold work visible usually helps — it shows your work finds buyers and gives commissioners a sense of what you make. Ask for either: a sold label, or removal altogether.
- Can I put a piece back on sale if the sale falls through?
- Yes — ask for it to be restored with its price, or its stock flipped back. bernard keeps a full year of history, so the earlier version of the page can always be put back.