What will Bernard never do without asking me first?
Some decisions are always yours. Whatever setting you choose, and however much Bernard has earned your trust with other work, this list stays the same, at every setting, including the highest one.
The prompt
“Check whether the change I am about to ask for is on Bernard’s never-do list, and if it is, prepare a draft for me to approve instead.”
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Money
Bernard never sets a price, runs a discount, or issues a refund. He can prepare a draft discount for you to look at, but only you can make it live.
Deleting anything
He never deletes a site, a page, a contact, a course, a product, or a piece of media. If something should go, he can prepare the removal, but you make the final decision.
Access and settings that touch trust
He never changes your domain, your DNS records, or your email-sender settings. He never invites anyone, changes who has access, or changes anyone’s role. He never adds a tracking tag or a pixel to your site, because a wrong one can break how your visitors are counted. He never adds a new JavaScript library.
Billing
Plan and billing changes are always yours.
People and their progress
If your course is set so you approve each certificate yourself, Bernard never approves one himself. He never gives a student an extension or moves their deadline.
Legal pages
Bernard leaves your legal pages alone, with one exception: he can already keep your cookie policy page up to date, because that is a tool built for exactly that job.
Why this list exists
These are the decisions that involve money, access, or something that cannot be undone. Bernard can prepare many of them as a draft so the work is ready when you want it, but the final word stays with you, whatever setting you have chosen.
Questions people ask
- Does the never list get shorter at the highest setting?
- No. “Get on with it” does not remove anything from this list. These stay things you approve, at every setting, on every site.
- Can Bernard still help with something on this list?
- Often, yes. He can still prepare a draft for several of these, such as a discount, for you to approve. He never puts them live himself, whatever your setting.
- Why does approving a certificate stay with me?
- If your course is set so you approve each certificate yourself, that decision stays yours. Bernard never approves one on your behalf, at any setting.
- What about a student’s deadline?
- Bernard never gives a student an extension or moves their deadline. That decision is always yours.