Someone is causing trouble. How do I remove them?
Removing a member from your community forum ends their access at once. Their sign-in is revoked on the bernard side, and the forum bans them and ends their open sessions. The next time they try to visit, they cannot get in.
The prompt
“Remove [name] from my community forum.”
Signed in, Get my prompt fills in your site for you. Otherwise press Copy and fill in the [bracketed] parts. First time? Connect your AI to bernard once: Use your own AI (opens in a new tab).
What stays, what goes
- Posts stay. Everything they wrote remains in the forum, credited to a former member. Nothing is destroyed.
- Access goes. Their sign-in sessions are revoked immediately - both the bernard-side device session and any open forum session.
- The door closes. The sign-in page will not send them a new link.
Your decision alone
Bernard will only remove a member on the account owner’s explicit say-so. A moderator cannot remove people - only the owner can. This is deliberate: a moderation mistake with a post is reversible in seconds; removing a person is a bigger call.
How to ask
Tell Bernard the person’s name or email and that you want them removed. You can give a reason - it is recorded in your account history but is not sent to the person. Bernard confirms who will be removed before acting.
Undoing it
Ask Bernard to restore them. Their access comes back, the forum lets them in again, and they get a fresh sign-in link. Their posts were never destroyed, so everything they wrote is where they left it.
If one post is the problem rather than the person, see How do I take down a post or close a thread?. To check who is in before you decide, see Who is in my community, and who has gone quiet?.
Questions people ask
- What happens to their posts?
- Their posts stay, credited to a former member. Nothing is destroyed. If you also want individual posts taken down, ask Bernard to remove those separately.
- Can I undo it?
- Yes. Ask Bernard to restore them. Their access comes back and they get a fresh sign-in link. Their posts were never destroyed.
- Does the person know they were removed?
- They are not sent a notification. The next time they try to visit the forum, their session will not work and the sign-in page will not send them a new link.
- Can a moderator remove someone?
- No. Removing a member requires the account owner’s explicit approval. A moderator can remove posts and lock threads, but not remove people.