A wooden box filled with overlapping envelopes, each bearing an @ symbol and a small crab logo in the corner.
Community forum2 min read

Who is in my community, and who has gone quiet?

Ask Bernard who is in your community forum and you get a list of every member: their name, email, role, status, when they were invited, when they last visited, how many posts they have made, and whether they are banned.

The prompt

“Who is in my community forum, and who has not visited for a month?”

Signed in, Get my prompt fills in your site for you. Otherwise press Copy and fill in the [bracketed] parts. First time? Connect your AI to bernard once: Use your own AI (opens in a new tab).

Finding the quiet ones

Pass a number of days - “who has not visited for a month?” - and Bernard keeps only the people not seen in that time. Someone who was invited but never signed in counts as quiet.

This is useful for a personal nudge: “Sarah hasn’t been in for six weeks - send her a note” is a natural follow-up.

What you see

FieldWhere it comes from
Name, emailYour contacts
Roleadmin, moderator, member or read-only
Statusinvited, active or inactive
Last visitThe forum (when they last opened a page)
Post countThe forum
BannedWhether they were removed

Which rooms one person can see

Ask “which rooms is jane@example.com in?” and Bernard lists the rooms she can see and post in, and why: open to every member, public, or private to a group because of a tag in your contacts. To keep a room for your subscribers, see How do I give my subscribers their own private area?.

Doing something about it

To let a new person in, see How do I let someone into my community?. To end someone’s access, see Someone is causing trouble. How do I remove them?.

When the forum is unreachable

If the forum software is temporarily unreachable, Bernard still returns the bernard-side data (names, roles, statuses) with a note that last-visit and post-count data is unavailable. The list is still useful; the forum numbers come back on the next ask.

Questions people ask

What does ‘quiet’ mean?
A quiet member has not visited the forum in the number of days you ask about (default 30). Someone who was invited but never signed in counts as quiet too.
Why are some names missing?
Names and email addresses need contacts permission. Without it, Bernard still gives you the counts and dates - invited, active, inactive - but every name and address shows as blank.
Can I see who posted the most?
Yes. The list includes a post count for every member who has signed in at least once. Any action you take from the list - like removing someone - still requires your explicit approval.

Next