Watch bernard do it.

bernard is a hermit crab. He carries websites on his back, and he does the fiddly bits so you don't have to. These are short films of him doing real jobs on real sites: what you'd ask, what he does, and what goes live. Under two minutes each; the kettle won't have boiled.

17 filmed, 2 still on the peg

Pick the one you need

Every film is one job, done properly, start to finish. A kettle takes about three minutes, so none of these will outlast one.

start here - the idea in 90 seconds Editing, by talking the intro to AI editing the one-time setup Connect your AI, once filmed on the real Account screen, both doors asking well Your first ask the vague ask, the exact ask, and the difference the golden rule Preview, then approve the draft, the review, and the press the way back Undo anything the history, the restore, and the site back as it was the library Replace a photo two ways to swap: a plain ask, and pointing right at the picture this week’s work A new piece, up tonight the photos, the ask, and the new work leading the gallery the small stuff Edit your words typing straight onto the page, and where the chat still wins the one you keep putting off Add a page one message, rough notes, and a page that matches the site being found Titles people actually click the two lines a stranger judges you on, fixed site-wide in one pass being found Describe your pictures one ask, every picture described for search and for screen readers the show Announce the show a poster, a listing, and the show leading your site the same evening selling & teaching Put it up for sale one message, and a piece of work has a price and a checkout that works selling & teaching A form that actually works a form, a consent box that cannot start ticked, and a list you can prove selling & teaching Setting up a course a course, built by talking make it yours Three records and one redirect filmed on a real switch-over, wobble and all make it yours Your first six weeks six small jobs, one a week, and the one Bernard drafts for you

Nothing in these films is staged. When bernard presses "Make this live", it goes live.

Still on the peg
  • Your first email campaign
  • Email from your own address

Blank tags are jobs bernard does that we have not filmed yet.

start here - the idea in 90 seconds

Editing, by talking

You've never edited a website like this. The workshop, the pointer and its menu, one sentence fixing something on every page. And the golden rule: nothing goes live until you approve.

0:00

1:43 · captioned · the intro to AI editing

Read the transcript
  1. 0:00You've never edited a website like this, because until now,
  2. 0:03websites made you learn their language. Menus, page builders,
  3. 0:07plugins. That's over. This is editing, by talking.
  4. 0:11So: this is your site's workshop. Your website on one side, a
  5. 0:16conversation on the other, and nothing to learn in between. You
  6. 0:20just say what you want, in your own words.
  7. 0:23And when words feel clumsy, don't describe. Point. Touch anything
  8. 0:29on the page, the way you'd point across a room, and bernard shows
  9. 0:33you what he can do with that exact thing, right there. No jargon, no
  10. 0:38hunting through menus.
  11. 0:39Pick one, add a few words, and watch: your own site, changing in
  12. 0:44front of you. Still a draft, mind. Nothing's public yet.
  13. 0:49Which brings us to the part that stops feeling like a tool. That
  14. 0:52email address lives on the contact page, the commissions page, the
  15. 0:56press page, every footer. One sentence. And bernard has found every
  16. 1:03single one, on every page.
  17. 1:06Before any of it goes anywhere, the golden rule: everything waits on
  18. 1:10a preview until you press make-this-live. And bernard keeps history,
  19. 1:15so anything can go straight back. You cannot break your website.
  20. 1:19And that's AI editing. Point at it, or ask for it. Approve when
  21. 1:24you're happy. Run more than one website? The same trick works across
  22. 1:29all of them, from your own AI. And remember: today was just find and
  23. 1:34replace. Bernard can do a lot, lot more.
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Also available as a course lesson and on YouTube.

the one-time setup

Connect your AI, once

One decision, five minutes, and you never have to make it again. The two doors that sit side by side on the Workshop keys page: bring the assistant you already pay for, or give bernard's own workshop a key. The connection is to your account, not to a website, so every site you own is covered, including the one you add next month.

0:00

2:01 · captioned · filmed on the real Account screen, both doors

Read the transcript
  1. 0:00Before bernard can do anything for you, there is one decision to
  2. 0:03make. It takes about five minutes, and you never have to make it
  3. 0:07again. Connect your AI, once.
  4. 0:11In your account, under Workshop keys, you will find one page and two
  5. 0:15doors. Door one: bring the assistant you already pay for, Claude or
  6. 0:20ChatGPT, and drive bernard from there. Door two: give bernard's own
  7. 0:25workshop a key, and let it do the work here. Whichever one you
  8. 0:29already pay for is the one to pick.
  9. 0:31Door one first. If you use Claude, it really is one click. Press
  10. 0:36Connect to Claude, sign in to bernard, press Allow. There is no key
  11. 0:40to copy and nothing to paste. Using something else? Press Get your
  12. 0:46setup prompt instead. Bernard writes you a short instruction, you
  13. 0:50copy it, and you paste it into your assistant once. That is the
  14. 0:54whole setup. We show it once, and never store it.
  15. 0:58And notice what it connects to. Not this site. Your account. Every
  16. 1:02site you have, and every site you add next month, is already
  17. 1:06included. You do this once, not once per website.
  18. 1:11Door two is for people who do not already pay for an assistant. Open
  19. 1:15the Claude developer dashboard, create a key, paste it here, and
  20. 1:20press Test and connect. From then on bernard's own workshop makes
  21. 1:25your changes, and you pay Anthropic a few pennies an edit.
  22. 1:29One thing worth reading rather than skipping. To make an edit,
  23. 1:33bernard sends the part of your site being worked on to your chosen
  24. 1:37AI provider, which handles it under its own terms. Bernard never
  25. 1:42trains on your content.
  26. 1:43Either door, same result. Ask it what it can see, and it comes back
  27. 1:48with your actual sites, by name. And nothing you ask for reaches the
  28. 1:54public web until you have looked at it and approved it.
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Also available as a course lesson, and in writing as the help article, and on YouTube.

asking well

Your first ask

Why the AI asks questions instead of editing, and how to stop it having to. Including the bit most demos cut out: the ask that does not work. A good ask carries three things, and once you supply all three there is nothing left for it to ask.

0:00

1:54 · captioned · the vague ask, the exact ask, and the difference

Read the transcript
  1. 0:00Bernard does exactly what you ask. Which means the whole trick is
  2. 0:04asking exactly. Here is what separates an ask that lands first time
  3. 0:09from one that comes back with questions.
  4. 0:11Watch this go wrong on purpose. I point at the heading, and I ask
  5. 0:15him to make it warmer. And he does not do it. He comes back with a
  6. 0:19question. Warmer could mean the colour, or the font, or both, and it
  7. 0:24could mean this one heading or every main heading on the site. He is
  8. 0:29not stuck. He is refusing to guess.
  9. 0:32So here is the same ask, made exact. New chat, same heading, and
  10. 0:37this time I hand him the actual words: change this heading to say,
  11. 0:41Paintings from the edge of the tide, exactly that. No options, no
  12. 0:46questions. One turn, and it is done. That is the whole difference.
  13. 0:52Not a longer message, a more decided one.
  14. 0:54There are three things a good ask carries. Which thing: point at it
  15. 0:59on the page, or name it. What you want: the actual words, or the
  16. 1:04actual picture, not an adjective. And how far: this page, or
  17. 1:09everywhere it appears. Look back at his question and you will see he
  18. 1:14was asking for exactly those three. Give him them up front and there
  19. 1:18is nothing left to ask.
  20. 1:19And when you genuinely do not know the words, say so. Write me three
  21. 1:23options for this heading and I will pick one. Now the questions are
  22. 1:27the point. Consultation is a feature when you invite it, and a delay
  23. 1:31when you did not. Ask for the shortlist, then hand back the winner.
  24. 1:36He will never guess, and he will never go rogue. Everything he
  25. 1:40changes sits in your draft until you approve it. So ask small, ask
  26. 1:44exact, and check the result. That is your first ask.
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Also available as a course lesson, and in writing as the help article, and on YouTube.

the golden rule

Preview, then approve

Bernard cannot put anything on your live website. It can only put things in front of you. Every change lands on a private draft, and the live site does not move until you press a button yourself. This is 92 seconds proving that on the real screen, including the moment the button finally gets pressed.

0:00

1:51 · captioned · the draft, the review, and the press

Read the transcript
  1. 0:00Bernard cannot put anything on your website. He can only put it in
  2. 0:04front of you. Every change lands on a draft first, and your live
  3. 0:08site does not move until you press the button yourself.
  4. 0:11Here I am changing the headline on my homepage. He does it, and the
  5. 0:16preview on the right updates straight away. Now watch the actual
  6. 0:21website, in another tab, loaded fresh a second ago. Same site. Old
  7. 0:26headline. Not a pixel has moved. That is the whole idea. The draft
  8. 0:31is a different place from the live site.
  9. 0:33Back in the workshop, a green bar has appeared above the message
  10. 0:36box. One change ready on your draft, nothing is live until you
  11. 0:41approve. It is not asking you to count anything. It is telling you
  12. 0:46there is something waiting to be looked at.
  13. 0:48Approve opens the review. Draft, only you can see this. Nothing is
  14. 0:53public until you press Make this live. Underneath, every change
  15. 0:57written out in plain English, with the time it was made, so you can
  16. 1:01read what is about to happen to your website before it happens.
  17. 1:05There is a link to open the draft full size, too.
  18. 1:08And beside it, the other door. Discard draft. If you do not like
  19. 1:12what you see, that is the end of it. The change goes away, and the
  20. 1:17live site never knew it happened. You do not have to fix anything.
  21. 1:22But I do like it, so, make this live. A few seconds later the real
  22. 1:27website, cache cleared, shows the new headline. That is the whole
  23. 1:32safety net. Nothing you have not read, and nothing you have not
  24. 1:37pressed, reaches anybody else. And if you change your mind after it
  25. 1:42is live, that is the next lesson. Preview, then approve.
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Also available as a course lesson, and in writing as the help article, and on YouTube.

the way back

Undo anything

Every version of your website you have ever published is still there, and any of them can come back. This is 92 seconds of a change being taken back after it has already gone public: site history, the restore, the confirm that says it lands as a draft, and the old headline live again.

0:00

1:47 · captioned · the history, the restore, and the site back as it was

Read the transcript
  1. 0:00Bernard keeps every version of your website. Every one you have ever
  2. 0:04published is still there, and any of them can come back. Which means
  3. 0:09there is no such thing here as a change you cannot take back.
  4. 0:13This is my homepage, live, right now. I decided the headline should
  5. 0:18sound more businesslike, I published it, and looking at it again, I
  6. 0:23want the old one back. On most websites that is a message to
  7. 0:27somebody, and a wait.
  8. 0:29So: site history. Every version of this site, newest first, and the
  9. 0:35one stamped LIVE is what visitors are seeing at this moment. Each
  10. 0:40one is written out in plain English, with the date and time it
  11. 0:43happened. I did not set any of this up, and I did not have to
  12. 0:48remember to save anything. Bernard has been keeping it since the day
  13. 0:51the site moved in.
  14. 0:53The version underneath the live one is my site as it was before I
  15. 0:57changed the headline. Restore. And then read what it tells you,
  16. 1:02because this is the careful part: it loads into a draft for you to
  17. 1:06review, and your live site does not change until you make it live.
  18. 1:10Undo comes in through the same door as everything else.
  19. 1:14And there is a receipt. The versions Bernard made in a conversation
  20. 1:18link straight back to it. Why this change. One click, and months
  21. 1:23later you are reading the exact words that were asked for, and what
  22. 1:28he said he had done.
  23. 1:30Make this live, and the headline I had is back on the real website.
  24. 1:34Nothing rebuilt, nobody emailed, no support ticket. That is the
  25. 1:39whole point of the draft. You cannot break this.
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Also available as a course lesson, and in writing as the help article.

the library

Replace a photo

The piece that sold. The headshot from three haircuts ago. Two ways to do it: describe the picture in your own words, or point straight at it in the preview. Either way the layout doesn't move an inch.

0:00

1:39 · captioned · two ways to swap: a plain ask, and pointing right at the picture

Read the transcript
  1. 0:00That photo of the piece that sold last spring? Every visitor still
  2. 0:04sees it first. A current site quietly tells buyers you're active and
  3. 0:08worth enquiring about. And swapping a photo takes one message.
  4. 0:12Watch.
  5. 0:13This is the workshop on your own site, and you just talk to it.
  6. 0:16Watch. I'm pointing at the picture the way I'd point across a room:
  7. 0:19the portrait called Mila, on my homepage. Paste in the new piece,
  8. 0:24ask for the swap, keep the size and layout as they are, and send it
  9. 0:28off. No file names, no hunting through folders, no logins you've
  10. 0:33forgotten.
  11. 0:34Bernard finds the old image, fits the new one at the same size, and
  12. 0:38rewrites the little description search engines read.
  13. 0:41And there's a second way, even simpler. Turn on pointing, and tap
  14. 0:46the picture itself, right there in the preview. No describing
  15. 0:50needed: bernard knows exactly which one you mean. Paste the new
  16. 0:54piece, say swap this one, and send. Two ways, same result. Use
  17. 0:59whichever feels natural.
  18. 1:01Nothing's live yet. Both swaps sit on one preview: same page, same
  19. 1:06layout, your new work where the old pieces sat. And the rewritten
  20. 1:10image descriptions are what Google, and the AIs, read.
  21. 1:14Happy? One click, and it's on its way.
  22. 1:17And both are live. Fresh work on show tells collectors you're a
  23. 1:21working artist, and search engines that this is a living site. Miss
  24. 1:25an old picture? bernard keeps history: anything can go straight
  25. 1:29back. Two swaps, two minutes, kettle still warm.
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Also available as a course lesson.

this week’s work

A new piece, up tonight

The piece you finished this week, leading your gallery by this evening. 101 seconds of one message and two photographs off a phone: the photos going in, the ask written like a gallery label, bernard matching the layout your gallery already uses, and the real public page with the new work first.

0:00

2:03 · captioned · the photos, the ask, and the new work leading the gallery

Read the transcript
  1. 0:00The paint is barely dry and the website is already a year behind. It
  2. 0:05is the chore that always slips. Putting a new piece up should take
  3. 0:09one message and the photographs that are already on your phone.
  4. 0:13This is my gallery as the world sees it this morning. Four pieces,
  5. 0:17and the one I finished this week is not one of them. Somebody two
  6. 0:21towns over is searching right now for a painter near them, and the
  7. 0:25studio whose website shows this month's work is the studio they
  8. 0:29find. A page like this is not a portfolio. It is stock.
  9. 0:34So: the workshop, with my own site sitting on the right. The photos
  10. 0:39go in first, straight off the phone. No resizing, no renaming, up to
  11. 0:45ten megabytes each. Then the ask, and this is the whole trick.
  12. 0:50Everything you would write on a gallery label, in one sentence.
  13. 0:53Title, medium, year, price, and where you want it to sit.
  14. 0:58He reads how the pieces already on that page are built, and copies
  15. 1:02it. Same grid, same shape, the new one first. He makes the
  16. 1:07photograph lighter on the way in so the page stays fast, then tells
  17. 1:11me exactly what he did and asks whether the label reads right.
  18. 1:15And here it is on my own page, before anyone else sees it. Title
  19. 1:20spelled the way I spell it. Ink and wash, twenty twenty-six, four
  20. 1:26hundred and eighty pounds, sitting underneath like a gallery label.
  21. 1:31Not a buy button. Selling is a different job, and this one is the
  22. 1:34wall.
  23. 1:35Make this live. Until that press the public gallery has not moved an
  24. 1:40inch, and every version before this one is kept, so none of it is a
  25. 1:44one-way door.
  26. 1:45And the real website, tonight. Tide Line leading the gallery it is
  27. 1:50named after. One message, two photographs off a phone, and the
  28. 1:55studio and the site are telling the same story again.
Jump to a moment5 moments

Also available as a course lesson, and in writing as the help article.

the small stuff

Edit your words

A stale price. A typo in the first line you ever wrote. You do not have to describe those to anybody: double-click the words on the page, type, click away, and they are saved. No send button, nobody to wait for, and nothing to pay. Change your mind mid-word and Escape puts it back exactly as it was.

0:00

1:52 · captioned · typing straight onto the page, and where the chat still wins

Read the transcript
  1. 0:00Some fixes are too small to be worth a conversation. A stale price.
  2. 0:04A typo in the first line you ever wrote. In Bernard's workshop you
  3. 0:09do not have to describe those to anybody. You double-click the
  4. 0:12words, and you type.
  5. 0:14A wrong word on your own website is nothing to you. To somebody
  6. 0:18reading it for the first time it is the only thing on the page, and
  7. 0:22it quietly says you are careless about the work. This section sells
  8. 0:27prints as well as originals, and the heading does not say so.
  9. 0:31So I double-click it, right there on the page, and I type. There is
  10. 0:36no send button, no message to write, nobody to wait for. I click
  11. 0:41away, and it is saved. Command or Control Enter does the same job if
  12. 0:46your hands are already on the keys. And it cost nothing, because
  13. 0:50there was no Bernard in the middle of it.
  14. 0:52Changed your mind halfway through a word? Press Escape, and it snaps
  15. 0:56back to exactly what it said before. Not undone afterwards. Never
  16. 1:01saved in the first place.
  17. 1:03The line is simple. Wording you can see and point at, you type
  18. 1:07yourself. The same phrase wrong in four places, a paragraph that
  19. 1:12wants rewriting, anything to do with layout or colour, is a message
  20. 1:16to Bernard. And when you write one, name the exact words you want.
  21. 1:21The safety net is completely untouched. My edit is sitting on the
  22. 1:26same draft as everything else, waiting on the same button, and it
  23. 1:31has left its own line. You edited the heading. All I skipped was the
  24. 1:36conversation.
  25. 1:37Make this live, and the words are on the real website. Two ways in,
  26. 1:43one way out, and the same net under both of them.
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Also available as a course lesson, and in writing as the help article, and on YouTube.

the one you keep putting off

Add a page

Workshops. Stockists. Where to find you at a fair. Every one of those is something people search for by name, and if there is no page there is nothing to find. On most builders that is an evening you do not get back. Here it is one message, with your rough notes pasted underneath, and bernard reads the pages you already have so the new one looks like it was always there.

0:00

1:45 · captioned · one message, rough notes, and a page that matches the site

Read the transcript
  1. 0:00There is a page your website has been missing for months. You know
  2. 0:03the one. It is the thing people ring up and ask about, and there is
  3. 0:07nothing on your site to send them to.
  4. 0:09Workshops. Stockists. Where to find you at a fair. Every one of
  5. 0:15those is something a person types into a search box by name, and if
  6. 0:19you have no page, there is nothing for them to find. On most website
  7. 0:23builders this is an evening you will not get back. Here it is a
  8. 0:27message.
  9. 0:28So I ask for it in one sentence, and I say the two things that
  10. 0:32matter: what the page is called, and that it goes in the menu. Then
  11. 0:37I paste in the notes I already had. Scruffy is fine. Bullet points,
  12. 0:42half sentences, a price. This is the raw material, not the writing.
  13. 0:48Now watch what he does before he writes anything. He reads the pages
  14. 0:51you already have. Your fonts, your spacing, the way your headings
  15. 0:57sit. So the new page arrives looking like it was always there,
  16. 1:02instead of a template dropped on top of your site. Your notes get
  17. 1:05shaped, not replaced.
  18. 1:07And there it is in the navigation, which is the bit everybody
  19. 1:10forgets when they do this by hand. A page nobody can reach is not a
  20. 1:15page.
  21. 1:16None of this is public yet. The menu a visitor sees has not changed,
  22. 1:20and the page has no address they could stumble onto. It is waiting
  23. 1:25on the same button as everything else.
  24. 1:27Make this live, and it is a real page on the real website, reachable
  25. 1:32from every other page. You described it, and you got it. Which works
  26. 1:37just as well for the next eight you have been putting off.
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Also available as a course lesson, and in writing as the help article.

being found

Titles people actually click

A search result is not your page. It is a title and a description sitting in a list next to nine others, and a stranger decides between them in about a second. Most moved sites still carry whatever the old platform generated. Ask bernard to list what you have got, then rewrite the weak ones across the whole site in one pass, with share cards and canonical addresses in the same sitting.

0:00

2:00 · captioned · the two lines a stranger judges you on, fixed site-wide in one pass

Read the transcript
  1. 0:00Two lines of text decide whether anybody ever reaches your website.
  2. 0:04Not your design. Not your photographs. Two lines.
  3. 0:08Here is what a search result actually is. It is not your page. It is
  4. 0:13a title and a description, sitting in a list next to nine others,
  5. 0:18and a stranger is deciding between them in about a second. An AI
  6. 0:22answer shows the same two lines. So those two lines are the whole of
  7. 0:26your first impression, and most sites that moved from somewhere else
  8. 0:30are still carrying whatever the old platform generated. Home. About.
  9. 0:36Untitled. Which tells a person nothing, and a search engine less.
  10. 0:42So the first thing is to look at what you have got, which almost
  11. 0:45nobody ever does, because on most platforms it is buried a page at a
  12. 0:50time. I ask for the lot. And there it is. The weak ones do not need
  13. 0:54explaining. You can see them.
  14. 0:56Now the fix, and this is the bit worth knowing. Not page by page. I
  15. 1:01ask him to rewrite the weak ones in the words a stranger would
  16. 1:04actually search for, across the whole site, in one pass. This is a
  17. 1:10judgement, not a swap, so he is writing rather than replacing. One
  18. 1:15sitting. One preview.
  19. 1:17Two neighbours come along in the same pass. The card that appears
  20. 1:21when somebody drops your link into a message, instead of a bare grey
  21. 1:24line. And the official address, which tells search engines which
  22. 1:29copy of a page counts when there is more than one.
  23. 1:32Then you read them. Every proposed title, in plain English, before
  24. 1:37any of it is public. Nothing about how you appear in a search result
  25. 1:41changes until you have looked at it and said yes.
  26. 1:45And there it is in the tab, on the real site. It is the smallest
  27. 1:50edit on this whole course. It is also the one most likely to be
  28. 1:54worth money to you.
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Also available as a course lesson, and in writing as the help article.

being found

Describe your pictures

Your site is mostly pictures, and pictures are the one part a search engine cannot see. The short written description behind each one is what it reads instead, and what a blind visitor hears. One ask writes them all, and bernard genuinely looks at each picture rather than guessing from the file name - asking about any he cannot identify.

0:00

2:09 · captioned · one ask, every picture described for search and for screen readers

Read the transcript
  1. 0:00Your website is mostly pictures. Which is a problem, because
  2. 0:03pictures are the one part a search engine cannot see at all.
  3. 0:08What it reads instead is a short written description attached to
  4. 0:11each picture. And so does the screen reader that a blind visitor is
  5. 0:16listening to. Same words, doing both jobs at once. Leave them off
  6. 0:22and your best work is invisible twice over: nothing to find in an
  7. 0:26image search, and nothing to hear if you cannot see the page. That
  8. 0:31is the honest reason to do this, and it is also why these want to be
  9. 0:36plain and factual rather than poetic. Somebody is having them read
  10. 0:40aloud.
  11. 0:41So the first question is how bad it is. On this site, four pictures,
  12. 0:47and not one of them described. Which is completely normal, because
  13. 0:52nobody has ever sat down and done this by hand.
  14. 0:56One ask. Go through every image, write a short factual description
  15. 1:01for search and for screen readers, show me the list, and tell me
  16. 1:06about any you cannot identify. And now the bit that surprised me: he
  17. 1:12actually looks at them. Not at the file names. The pictures. A pale
  18. 1:16pink sun on the horizon. Masts leaning at low tide.
  19. 1:21And where he is not sure, he asks instead of guessing. Is that red
  20. 1:27shape a buoy, or a figure? So you tell him. It is a buoy, and these
  21. 1:32are ink and wash paintings. That is your fact, and it is the one
  22. 1:37that goes on the site.
  23. 1:39Then you read the lot on one preview and fix anything he got wrong
  24. 1:43while it is still private, which is the only moment fixing it is
  25. 1:47free.
  26. 1:49And there they are, on the real site, sitting behind every picture.
  27. 1:54An hour of a chore nobody was ever going to do, in one ask. Your
  28. 2:00work is now findable and readable at the same time.
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the show

Announce the show

You have a show opening in three weeks. People search for shows by venue and by date, and the first thing anyone does after hearing your name is look you up. The poster you already have and the listing you already wrote go into one message, and the announcement leads your home page the same evening you got the dates.

0:00

1:47 · captioned · a poster, a listing, and the show leading your site the same evening

Read the transcript
  1. 0:00We have fixed how you turn up in a search, and we have made your
  2. 0:03pictures readable. This is the first thing actually worth being
  3. 0:07found for.
  4. 0:08You have a show opening in three weeks. People search for shows by
  5. 0:12venue and by date, and the very first thing anybody does after
  6. 0:16hearing your name is look you up. So if the details live only on the
  7. 0:20gallery's website and a poster in a window, your own site is quietly
  8. 0:25telling every visitor that you are not doing anything at the moment.
  9. 0:30Everything goes in one message. The poster you already have, and the
  10. 0:34listing you already wrote for somebody else. The name of the show,
  11. 0:39the venue and its address, the dates, the opening times, the private
  12. 0:44view. You are not composing anything new here. You are handing over
  13. 0:49what is already in your inbox.
  14. 0:51He comes back with somewhere to put it. The home page, so it is the
  15. 0:55first thing a visitor meets rather than something they have to go
  16. 0:58hunting for, and you can see exactly where it sits before it is
  17. 1:02anywhere at all.
  18. 1:03Now the one check that matters on this particular job. Read the
  19. 1:07dates. Then read them again. A wrong venue is embarrassing. A wrong
  20. 1:12date is somebody driving over on a Tuesday to a locked door. The
  21. 1:16preview is where you catch that, and it is the only place catching
  22. 1:19it is free.
  23. 1:20Make this live. And when the show comes down, one message takes the
  24. 1:25announcement down with it, or moves it to your past shows if you
  25. 1:28keep such a page. So your site is never still advertising something
  26. 1:31that closed in April.
  27. 1:33There it is, leading the site. The show is on your website the same
  28. 1:37evening you got the dates, which is usually about three weeks before
  29. 1:40it would otherwise have got there.
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selling & teaching

Put it up for sale

A finished piece sitting in the studio is not earning anything, and the gap between somebody wanting your work and being able to buy it is usually an email, a wait, and a bank transfer they have to think about. Describe the product in one message and you get a listing in the style of the rest, a page of its own, and a real checkout behind the button.

0:00

2:00 · captioned · one message, and a piece of work has a price and a checkout that works

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    selling & teaching

    A form that actually works

    Most of the people who come to your site today are not ready to buy anything, and without somewhere to leave an address they are simply gone. Describe the form in one message and you get it in the site's own style, with a consent box that cannot start ticked and a second confirmation before anybody joins your list.

    0:00

    2:08 · captioned · a form, a consent box that cannot start ticked, and a list you can prove

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      selling & teaching

      Setting up a course

      A title, a door, and a syllabus. One sentence creates the course; a video becomes a lesson with its transcript and chapters generated for you; free or paid is one more sentence. And the course you're watching was built exactly this way.

      0:00

      1:49 · captioned · a course, built by talking

      Read the transcript
      1. 0:00Teaching is income no algorithm can take away. And here's a secret:
      2. 0:04the course you're watching right now is a bernard course, set up
      3. 0:07exactly the way you're about to see.
      4. 0:10Back in the workshop. A course on bernard is just three things: a
      5. 0:14title, a door for people to come in through, and a syllabus of
      6. 0:18lessons. There are no forms to fill in. You describe it.
      7. 0:22So let's make the course. One sentence: create a course called 'How
      8. 0:27to use bernard', with a first lesson. And that's the whole skeleton
      9. 0:32built: course, lesson, pages, as a private draft. Nobody can see
      10. 0:38any of it but you.
      11. 0:39Now the teaching itself. Give bernard a video: YouTube, Vimeo, or a
      12. 0:45file, and he does something lovely: he watches it for you.
      13. 0:49Transcript, chapters, poster: all generated automatically. And yes,
      14. 0:55the lesson going in here is the one you may have just watched.
      15. 0:58Every course has a door. Sell it here, with checkout on your own
      16. 1:01site. Free, so anyone can enrol with just their email. Or by
      17. 1:06invitation only. One sentence to switch. This course? We made it
      18. 1:12free.
      19. 1:12Before anyone sees it, see it as they will. The preview shows the
      20. 1:17real course pages, and the student view shows exactly what a
      21. 1:20visitor gets. What's open, what's gated.
      22. 1:24And the golden rule, as ever: nothing reaches a learner until you
      23. 1:27press make-this-live. You can restructure a whole live course and no
      24. 1:32student ever watches the furniture move.
      25. 1:35And this is that exact course: live, on the web, free to join.
      26. 1:39You've been inside the demo the whole time. Yours? About an
      27. 1:42afternoon.
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      make it yours

      Three records and one redirect

      Connecting a domain you keep at Cloudflare: the three records bernard hands you, the one rule people get wrong (grey clouds, not orange), the redirect for the bare domain, and the fifteen-to-thirty minutes at the end, including the moment your address briefly goes quiet.

      0:00

      2:05 · captioned · filmed on a real switch-over, wobble and all

      Read the transcript
      1. 0:00Your domain is the one thing you can't afford to break. Your email
      2. 0:04runs through it. So here is the whole job, on a real business, start
      3. 0:09to finish.
      4. 0:10This is bernard's own address page. You type in the address you
      5. 0:13already own, and that is the last thing you have to work out for
      6. 0:17yourself.
      7. 0:18Because first, bernard goes and looks. Three different companies
      8. 0:23share your domain name: one keeps your address book, one runs your
      9. 0:27website, and one runs your email. Only the website one moves.
      10. 0:32Then he shows you exactly what to add. Three records, no more. Your
      11. 0:37site's address. A short code that proves the domain is yours. And
      12. 0:42one that keeps your padlock renewing itself, so the lock never
      13. 0:45lapses.
      14. 0:46In Cloudflare you copy them across, one at a time. And here is the
      15. 0:51one rule people get wrong: the cloud beside your www record has to
      16. 0:56be grey. DNS only. Not orange.
      17. 1:00Get that wrong and your own site shows a Cloudflare error instead.
      18. 1:04It is one click to put right.
      19. 1:06Then the redirect, for everyone who types your address without the
      20. 1:09www. Cloudflare has a template for exactly this. Rules, redirect
      21. 1:16from root to WWW, deploy. And the bare domain keeps its orange
      22. 1:21cloud, because the orange cloud is what runs the redirect. So:
      23. 1:26orange on the bare domain, grey on everything you added for bernard.
      24. 1:31Now you wait. Bernard checks every thirty seconds and switches you
      25. 1:35over himself, with nothing for you to press. And about fifteen
      26. 1:39minutes in, your domain may go quiet. Site not available. That is
      27. 1:45the middle of the handover, not a mistake. Leave it alone.
      28. 1:49And there it is. Connected, at twelve forty-eight, well inside the
      29. 1:54half hour. Your address, your site, and your email exactly where it
      30. 1:59always was.
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      make it yours

      Your first six weeks

      Getting known is not one big push. It is six small jobs, one a week, starting with what you already have: take stock, find your voice, publish one real thing on your site, show up on one channel, earn a little authority, then look back and keep going. Week three is the one where Bernard drafts the piece and you make it live.

      0:00

      1:57 · captioned · six small jobs, one a week, and the one Bernard drafts for you

      Read the transcript
      1. 0:00Getting known isn't one big push. It's small steps, kept up. So, a
      2. 0:06six-week starter plan. One small job a week, starting with what
      3. 0:10you've already got.
      4. 0:11Week one. Take stock. Write down what you already have: your site,
      5. 0:18your social accounts, a mailing list if you've got one. Then make
      6. 0:22them all say the same thing. Same name, same one-line description,
      7. 0:27everywhere.
      8. 0:28Week two. Find your voice. Set up an easy way to write that still
      9. 0:33sounds like you, so nothing reads like robot filler. Read it out
      10. 0:37loud. If you wouldn't say it, cut it.
      11. 0:40Week three. Publish one real thing on your site. Pick a question
      12. 0:45your customers actually ask, and jot down how you'd answer it. Rough
      13. 0:49notes are fine. Hand those to Bernard and ask for a short post in
      14. 0:53your words. It lands as a draft, not live. You read it, change
      15. 0:58anything that doesn't sound like you, then make it live. That's his
      16. 1:01half done.
      17. 1:02Week four. Show up on one channel. This week is yours. Once Bernard
      18. 1:08has made you a clip, one tap on your phone sends it into Instagram
      19. 1:11or LinkedIn, and you press post.
      20. 1:14Week five. Earn a little authority. Do one thing that isn't about
      21. 1:19you. Answer somebody's question properly, or write a short guide
      22. 1:24that's genuinely useful. You're being helpful, not selling. That
      23. 1:29comes later.
      24. 1:30Week six. Look back. See what got a response and do more of it. A
      25. 1:36short post every week for a year beats a frantic fortnight and then
      26. 1:40silence.
      27. 1:42Getting known is a habit, not a switch. It takes months, not days.
      28. 1:48So don't start with week six. Start with week one.
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      the course (early sketch)

      How to use bernard

      The same films, arranged into a short course for new owners. Five modules; every lesson is one small job, done properly, in about two minutes. Most of it is on the house. That's rather the point.

      Module 1

      Meet bernard start here

      The one-time setup, the workshop, and the golden rule: nothing goes live until you approve.

      Module 2

      Everyday changes

      Photos, words and pages: the weekly upkeep that used to eat your evenings.

      Module 3

      Getting found

      Every tweak is secretly an SEO tweak. Titles, descriptions, and being the answer when someone asks an AI.

      Module 4

      Selling & teaching

      Shop, courses, forms and email: the parts that pay for the paint.

      Module 5

      Make it yours

      Your own domain, your own email address, and going live without holding your breath.

      Filled starfish are filmed; outlined ones are still in the tide pool.

      made with bernard

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